DELIVERY OPTIONS
FREE DELIVERY
▪︎ 7-ELEVEN pickup
on orders above S$90
▪︎ Home delivery
on orders above S$90
DELIVERY METHOD
7-ELEVEN pick-up | Home delivery | |
Weight limits | within 5kg | within 20kg |
Shipping fee | S$10 | S$10 |
Expected delivery | within 8 business days | within 8 business days |
Logistics partners | 7-ELEVEN | Goodmaji |
* Delivery will be postponed on public holidays & weekend.
* If there are any issues with your order delivery, we will notify you within 2 business days after receiving your order.
TRACKING ORDER
▪︎ 7-ELEVEN pick-up : https://eservice.7-11.com.tw/e-tracking/search.aspx
▪︎ S.F. Express : https://htm.sf-express.com/tw/tc/dynamic_function/waybill/
PAYMENT METHOD
▪︎ Credit card : Through 3D verification encryption mechanism, we ensure the security of your personal privacy data.
DELIVERY INFORMATION
▪︎ Orders are typically processed in 1-2 days, Monday to Friday, except on public holidays.
▪︎ Shipments may be delays during natural disasters or festival holidays.
▪︎ For home delivery : Actual delivery times depend on the driver's route.
▪︎ For 7-ELEVEN pick-up : Collect your order within 3 days of receiving the arrival notification. Please do not leave it unclaimed without reason.
UNCLAIMED GOODS INFORMATION
▪︎ If the package is unclaimed at the 7-ELEVEN pick-up location, it will be sent to the 'Overdue Pickup Address' provided during purchase.
A fee will be charged upon delivery, and the relevant fees are as follows: S$7 per kg, additional weight S$3 per kg.
