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Free delivery over S$90 🚚

Delivery Policy

DELIVERY OPTIONS


FREE DELIVERY


▪︎  7-ELEVEN pickup 

on orders above S$90

▪︎  Home delivery

on orders above S$90


DELIVERY METHOD



7-ELEVEN pick-up

Home delivery

Weight limits

within 5kg

within 20kg

Shipping fee

S$10

S$10

Expected delivery

within 8 business days

within 8 business days

Logistics partners

7-ELEVEN

Goodmaji


* Delivery will be postponed on public holidays & weekend.

* If there are any issues with your order delivery, we will notify you within 2 business days after receiving your order.


TRACKING ORDER


▪︎  7-ELEVEN pick-up : https://eservice.7-11.com.tw/e-tracking/search.aspx

▪︎  S.F. Express : https://htm.sf-express.com/tw/tc/dynamic_function/waybill/


PAYMENT METHOD


▪︎  Credit card : Through 3D verification encryption mechanism, we ensure the security of your personal privacy data.


DELIVERY INFORMATION


▪︎  Orders are typically processed in 1-2 days, Monday to Friday, except on public holidays.

▪︎  Shipments may be delays during natural disasters or festival holidays.

▪︎  For home delivery : Actual delivery times depend on the driver's route.

▪︎  For 7-ELEVEN pick-up : Collect your order within 3 days of receiving the arrival notification. Please do not leave it unclaimed without reason.


UNCLAIMED GOODS INFORMATION


▪︎ If the package is unclaimed at the 7-ELEVEN pick-up location, it will be sent to the 'Overdue Pickup Address' provided during purchase.

   A fee will be charged upon delivery, and the relevant fees are as follows: S$7 per kg, additional weight S$3 per kg.