DELIVERY OPTIONS
FREE DELIVERY
▪︎ 7-ELEVEN pickup
on orders above S$90
▪︎ Home delivery
on orders above S$90
DELIVERY METHOD
7-ELEVEN pick-up | Home delivery | |
Weight limits | within 5kg | within 20kg |
Shipping fee | S$10 | S$10 |
Expected delivery | within 8 business days | within 8 business days |
Logistics partners | 7-ELEVEN | Goodmaji |
* Delivery will be postponed on public holidays & weekend.
* If there are any issues with your order delivery, we will notify you within 2 business days after receiving your order.
* The delivery situation depends on the logistic partners of 7-ELEVEN.
TRACKING ORDER
▪︎ Please log in your account, and use the link enter the delivery number to check the status of the package delivery.：https://www.thevegansg.com/orders
▪︎ Trace the order from here, please find your parcel number from orders page first：https://cbec.sp88.tw/Web/Shipment/Track
PAYMENT METHOD
▪︎ Credit card : Through 3D verification encryption mechanism, we ensure the security of your personal privacy data.
DELIVERY INFORMATION
▪︎ Orders are typically processed in 1-2 days, Monday to Friday, except on public holidays.
▪︎ Shipments may be delays during natural disasters or festival holidays.
▪︎ For home delivery : Actual delivery times depend on the driver's route.
▪︎ For 7-ELEVEN pick-up : Collect your order within 3 days of receiving the arrival notification. Please do not leave it unclaimed without reason.
UNCLAIMED GOODS INFORMATION
▪︎ If the package is unclaimed at the 7-ELEVEN pick-up location, it will be sent to the 'Overdue Pickup Address' provided during purchase.
A fee will be charged upon delivery, and the relevant fees are as follows: S$7 per kg, additional weight S$3 per kg.
